imprint

Information according to § 5 TMG:

Responsible:

MytruckGarage Gbr
Christian Weber & Kristaps Kiselis Gbr
Sternweg 4
33378 Rheda-Wiedenbrück
Germany

VAT ID No.: DE349708398

Contact:


Telephone: 0151 - 14966105

Email: info@mytruckgarage.com

Disclaimer:
Despite careful control of the content, we assume no liability for the content of external links. The operators of the linked pages are solely responsible for their content.

Data protection:
You can send data protection-related inquiries at any time to our email address: info@mytruckgarage.com.

Information on online dispute resolution:
The European Commission provides a platform for online dispute resolution (ODR). The platform can be found at:
https://ec.europa.eu/consumers/odr/

This privacy policy explains the type, scope and purpose of the processing of personal data (hereinafter referred to as "data") within our online offering and the associated websites, functions and content as well as external online presences, such as our social media profiles (hereinafter jointly referred to as "online offering"). With regard to the terms used, such as "personal data" or their "processing", we refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).

Types of data processed:
– Inventory data (e.g. names, addresses)
– Contact details (e.g. email, telephone numbers)
– Order data (e.g., offer, order confirmation, invoice).
– Payment data (e.g. bank details, payment history).
– Usage data (e.g. websites visited, interest in content, access times)
– Meta/communication data (e.g. device information, IP addresses)

categories of data subjects
– visitors and users of the online offer
– Customers / Prospects / Suppliers
(Hereinafter we refer to the data subjects collectively as “users”)

purpose of processing
– Provision of the online offer, its functions and contents
– Provision of contractual services, service and customer care
– Answering contact requests and communicating with users, customers and interested parties
– Security measures
– Marketing, advertising and reach measurement

Status: 01.01.2022

Relevant legal bases
In accordance with Art. 13 GDPR, we will inform you of the legal basis for our data processing. If the legal basis is not mentioned in the data protection declaration, the following applies: The legal basis for obtaining consent is Art. 6 Para. 1 lit. a and Art. 7 GDPR, the legal basis for processing to fulfill our services and carry out contractual measures as well as answering inquiries is Art. 6 Para. 1 lit. b GDPR, the legal basis for processing to fulfill our legal obligations is Art. 6 Para. 1 lit. c GDPR, and the legal basis for processing to protect our legitimate interests is Art. 6 Para. 1 lit. f GDPR. In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 Para. 1 lit. d GDPR serves as the legal basis.

cooperation with processors and third parties
If, as part of our processing, we disclose data to other persons and companies (contract processors or third parties), transmit it to them or otherwise grant them access to the data, this will only be done on the basis of a legal permission (e.g. if a transmission of the data to third parties, such as payment service providers, is necessary to fulfill the contract in accordance with Art. 6 Para. 1 lit. b GDPR), you have consented, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).

If we commission third parties to process data on the basis of a so-called “order processing agreement”, this is done on the basis of Art. 28 GDPR.

transfers to third countries
If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or if this occurs as part of the use of third-party services or disclosure or transmission of data to third parties, this will only occur if it is necessary to fulfil our (pre)contractual obligations, on the basis of your consent, due to a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we only process or have data processed in a third country if the special requirements of Art. 44 ff. GDPR are met. This means that the processing takes place, for example, on the basis of special guarantees, such as the officially recognised determination of a data protection level corresponding to that of the EU (e.g. for the USA through the “Privacy Shield”) or compliance with officially recognised special contractual obligations (so-called “standard contractual clauses”).

rights of the data subjects
You have the right to request confirmation as to whether or not data concerning you is being processed and to request information about this data as well as further information and a copy of the data in accordance with Art. 15 GDPR.
According to Art. 16 GDPR, you have the right to request that the data concerning you be completed or that inaccurate data concerning you be corrected.
In accordance with Art. 17 GDPR, you have the right to request that the data in question be deleted immediately or, alternatively, to request that the processing of the data be restricted in accordance with Art. 18 GDPR.
You have the right to request that we receive the data concerning you that you have made available to us in accordance with Art. 20 GDPR and to request that it be transmitted to other responsible parties.

You also have the right to lodge a complaint with the competent supervisory authority in accordance with Art. 77 GDPR.

right of withdrawal
You have the right to revoke any consent you have given in accordance with Art. 7 Para. 3 GDPR with effect for the future.

right of objection
You can object to the future processing of data concerning you at any time in accordance with Art. 21 GDPR. The objection can be made in particular against processing for direct marketing purposes.

Cookies and the right to object to direct advertising
Shopify WebAnalytics

ShopifyWebAnalytics does not store any personal data from website visitors so that no conclusions can be drawn about individual visitors. The following data is collected:

  • Referrer (previously visited website)

  • Requested website or file and time of access

  • browser type and browser version

  • Operating system used

  • Device type used

  • IP address in anonymized form (used only to determine the location of access)

To protect personal data, ShopifyWebAnalytics does not use cookies. In addition, IP addresses and browser identification are stored anonymously so that no conclusions can be drawn about individual visitors.

For more information, visit: www.shopify.com

deletion of data
The data we process is deleted or restricted in accordance with Art. 17 and 18 GDPR. Unless expressly stated in this privacy policy, the data stored by us is deleted as soon as it is no longer required for its intended purpose and there are no statutory retention periods that prevent deletion. If the data is not deleted because it is required for other legally permissible purposes, its processing will be restricted. This means that the data is blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax law reasons.

According to legal requirements, the storage period is in particular for 6 years in accordance with Section 257 Para. 1 HGB (commercial books, inventories, opening balance sheets, annual financial statements, commercial letters, accounting documents, etc.) and for 10 years in accordance with Section 147 Para. 1 AO (books, records, management reports, accounting documents, commercial and business letters, documents relevant for taxation, etc.).

provision of contractual services
We process inventory data (e.g. names and addresses as well as contact details of users), order data (e.g. services used, names of contact persons, payment information) for the purpose of fulfilling our contractual obligations and services in accordance with Art. 6 Para. 1 lit b. GDPR. The entries marked as mandatory in online forms are required for the conclusion of the contract.

Deletion occurs after expiry of statutory warranty and comparable obligations, the necessity of retaining the data is reviewed every three years; in the case of statutory archiving obligations, deletion occurs after their expiry (end of commercial law (6 years) and tax law (10 years) retention obligation).

contact
When you contact us (via contact form or email), the user's details are processed to process the contact request and its handling in accordance with Art. 6 Paragraph 1 Letter b) of GDPR. We delete the requests if they are no longer required. We check the necessity every two years; in the case of statutory archiving obligations, deletion takes place after they expire (end of commercial law (6 years) and tax law (10 years) retention period).

collection of access data and log files
Based on our legitimate interests in accordance with Art. 6 (1) (f) GDPR, we collect data about every access to the server on which this service is located (so-called server log files). The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.
Log file information is stored for security reasons (e.g. to investigate misuse or fraud) for a maximum of seven days and then deleted. Data that needs to be retained for evidentiary purposes is exempt from deletion until the respective incident has been finally resolved.

online presence in social media
Based on our legitimate interests within the meaning of Art. 6 Para. 1 lit. f. GDPR, we maintain online presences within social networks and platforms in order to communicate with customers, interested parties and users active there and to inform them about our services. When you access the respective networks and platforms, the terms and conditions and data processing guidelines of their respective operators apply.
Unless otherwise stated in our privacy policy, we process users' data if they communicate with us within social networks and platforms, e.g. by writing posts on our online presence or sending us messages.

Google Analytics
Based on our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offering within the meaning of Art. 6 Para. 1 lit. f. GDPR), we use Google Analytics, a web analysis service of Google LLC ("Google"). Google uses cookies. The information generated by the cookie about the use of the online offering by users is usually transferred to a Google server in the USA and stored there.
Google is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law ( https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI ).
Google will use this information on our behalf to evaluate the use of our website by users, to compile reports on the activities within this website and to provide us with other services related to the use of this website and the Internet. Pseudonymous user profiles of users may be created from the processed data.
We use Google Analytics to display ads placed within Google's and its partners' advertising services only to users who have shown an interest in our online offering or who have certain characteristics (e.g. interest in certain topics or products determined based on the websites visited) that we transmit to Google (so-called "remarketing" or "Google Analytics audiences"). With the help of remarketing audiences, we also want to ensure that our ads correspond to the potential interests of users and are not annoying.
We only use Google Analytics with activated IP anonymization. This means that the user's IP address is shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by the user's browser is not merged with other Google data. Users can prevent cookies from being saved by setting their browser software accordingly; users can also prevent Google from collecting data generated by the cookie and relating to their use of the website and from processing this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de .
Further information on data usage by Google, settings and options for objection can be found on Google's websites: https://www.google.com/intl/de/policies/privacy/partners ("Use of data by Google when you use our partners' websites or apps"), https://policies.google.com/technologies/ads ("Use of data for advertising purposes"), https://adssettings.google.com/authenticated ("Manage information that Google uses to show you advertising"). Otherwise, the personal data will be anonymized or deleted after 14 months.

Google Re/Marketing Services
Based on our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offering within the meaning of Art. 6 Para. 1 lit. f. GDPR), we use the marketing and remarketing services (short: “Google Marketing Services”) of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, (“Google”).
Google is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law ( https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI ).

Google Marketing Services allow us to display advertisements for and on our website in a more targeted manner in order to only present users with advertisements that potentially correspond to their interests. If, for example, a user is shown advertisements for products that they were interested in on other websites, this is referred to as "remarketing". For these purposes, when you visit our website and other websites on which Google Marketing Services are active, Google immediately executes a code from Google and so-called (re)marketing tags (invisible graphics or code, also known as "web beacons") are integrated into the website. With their help, an individual cookie, i.e. a small file, is stored on the user's device (similar technologies can also be used instead of cookies). The cookies can be set by various domains, including google.com, doubleclick.net, invitemedia.com, admeld.com, googlesyndication.com or googleadservices.com. This file records which websites the user has visited, which content he is interested in and which offers he has clicked on, as well as technical information about the browser and operating system, referring websites, time of visit and other information about the use of the online service. The user's IP address is also recorded. As part of Google Analytics, we inform you that the IP address is shortened within member states of the European Union or in other contracting states to the Agreement on the European Economic Area and only in exceptional cases is it transferred in full to a Google server in the USA and shortened there. The IP address is not merged with user data within other Google offers. Google may also combine the above information with information from other sources. If the user then visits other websites, advertisements tailored to his interests can be shown to him.
The user data is processed pseudonymously within the framework of Google Marketing Services. This means that Google does not store and process the name or email address of the user, for example, but processes the relevant data in a cookie-related manner within pseudonymous user profiles. This means that from Google's point of view, the ads are not managed and displayed for a specifically identified person, but for the cookie owner, regardless of who this cookie owner is. This does not apply if a user has expressly allowed Google to process the data without this pseudonymization. The information collected about users by Google Marketing Services is transmitted to Google and stored on Google's servers in the USA. The Google Marketing Services we use include the online advertising program "Google AdWords". In the case of Google AdWords, each AdWords customer receives a different "conversion cookie". Cookies cannot therefore be tracked via the websites of AdWords customers. The information collected using cookies is used to create conversion statistics for AdWords customers who have opted for conversion tracking. AdWords customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. We can integrate third-party advertisements based on the Google marketing service “DoubleClick”. DoubleClick uses cookies that enable Google and its partner websites to display ads based on users’ visits to this website or other websites on the Internet.
We can integrate third-party advertisements based on the Google marketing service "AdSense". AdSense uses cookies that enable Google and its partner websites to display advertisements based on users' visits to this website or other websites on the Internet.
For more information about Google's use of data for marketing purposes, please visit the overview page: https://policies.google.com/technologies/ads , and Google's privacy policy is available at https://policies.google.com/privacy .
If you wish to object to interest-based advertising through Google Marketing Services, you can use the settings and opt-out options provided by Google: https://adssettings.google.com/authenticated .

Integration of third-party services and content
Based on our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offering within the meaning of Art. 6 Para. 1 lit. f. GDPR), we use content or service offers from third parties in order to integrate their content and services, such as videos or fonts (hereinafter uniformly referred to as "content"). This always requires that the third-party providers of this content perceive the IP address of the users, since without the IP address they would not be able to send the content to their browser. The IP address is therefore necessary for the display of this content. We endeavor to only use content whose respective providers only use the IP address to deliver the content. Third-party providers can also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may contain, among other things, technical information about the browser and operating system, referring websites, time of visit and other information about the use of our online offer, and may also be linked to such information from other sources.
The following presentation provides an overview of third-party providers and their content, along with links to their privacy policies, which contain further information on the processing of data and, in some cases already mentioned here, options for objection (so-called opt-out):

  • -Videos from the “YouTube” platform of the third-party provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://policies.google.com/privacy , Opt-Out: https://adssettings.google.com/authenticated .

  • -If our customers use third-party payment services (e.g. PayPal or Sofortüberweisung), the terms and conditions and data protection notices of the respective third-party providers apply, which can be accessed within the respective websites or transaction applications.

  • -External fonts from Google, LLC., https://www.google.com/fonts ("Google Fonts"). The Google Fonts are integrated by calling a server at Google (usually in the USA). Privacy policy: https://policies.google.com/privacy, Opt-Out: https://adssettings.google.com/authenticated.

  • -Maps of the “Google Maps” service provided by the third-party provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out: https://www.google.com/settings/ads/.

  • -To sell our offers, we use the booking system of bookingkit GmbH, Sonnenallee 233, 12059 Berlin ("bookingkit"). If you make a booking on our site, you agree to the storage and processing of your personal data by bookingkit. Your personal data will be forwarded to bookingkit and processed. This storage and processing of the data takes place for the purpose of supporting and processing your orders, your authentication, processing payment transactions and improving bookingkit's services. Further information on terms of use and data protection and the possible commissioning of third parties to process data by bookingkit can be found at https://bookingkit.net/de/datenschutzerklaerung/ .

  • -The PayPal service is provided by PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg. When paying with PayPal, you will be redirected to the PayPal website via a link. When you use this service, PayPal collects, stores and processes your personal data such as your name, address, telephone number and email address as well as your credit card or bank account details. PayPal is solely responsible for the protection and handling of the data collected by PayPal. The PayPal terms of use apply, which you can access at www.PayPal.com . Further information on how your data is handled and any third-party commissioning can be found in PayPal's privacy policy, which can be accessed at the following link: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

  • -Services for payment by [bank transfer, credit and debit cards, SEPA direct debit, Sofortüberweisung, Giropay, iDeal and Przelewy24] are provided by MANGOPAY SA, 10 boulevard Royal, L-2449 Luxembourg. For the use of these services, MANGOPAY collects, stores and processes personal data in accordance with the MANGOPAY Terms of Use and is responsible for the lawful handling of this data. For more information, please see MANGOPAY's privacy policy at https://www.mangopay.com/privacy

FAQ

for technical/assembly questions: +49 179 7410341

For all further questions: +49151 14966105

Our customer support is available Monday to Friday from 8:00 a.m. to 9:00 p.m.average response time: 24 hours